UX Case Study: Navigation Redesign of San Francisco Public Library

Project Overview

Our Client

Mission Model Canvas

SFPL’s Mission Model Canvas

Competitive Matrix

Competitive Matrix of SFPL

Competitive and Comparative Feature Analysis

Target Audience

Card Sorting

Tree Testing

Heuristic Evaluation

Site Map

User Flow

Key Insights Gained From The Testing

“How might we help our users to navigate the website and find what they are looking for in a timely manner?”

Existing Navigation of SFPL

Proposed Navigation of SFPL

Redesign of Proposed Navigation

Hi-Fidelity Prototype

Hi-Fidelity Prototype of the Proposed SFPL’s Navigation structure

Conclusions

Recommendations

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